Frequently Asked Questions

PowerUp adds two capabilities to your Notion workspace: the ability to send and receive email from database records, and a workflow automation engine that reacts to database changes in real time. Everything stores back in Notion as pages and properties.

Click “Sign In” and authenticate with your Notion account. There are no passwords or email signups — PowerUp uses Notion OAuth exclusively. Once authenticated, you are taken to your dashboard.

No. Every plan includes a 14-day free trial with no credit card required. You only enter payment details when you’re ready to subscribe.

After signing in, you will be prompted to authorize PowerUp to access your Notion workspace. This is a standard Notion OAuth connection that grants access to the databases you select. You can revoke it at any time from your Notion integration settings.

You can send your first email or create your first automation within minutes of signing in. The only step that takes longer is DNS verification for your sending domain, which typically propagates within minutes but can take up to 72 hours depending on your DNS provider.

Yes. PowerUp works with any Notion account, whether personal or team. You connect via OAuth and select which databases to use.

All emails are stored as regular Notion sub-pages in your workspace. If you disconnect PowerUp, those pages remain exactly where they are. Nothing is locked inside PowerUp — Notion is the system of record.

You need two records: an SPF TXT record that includes spf.powerup.globi.ca, and a DKIM CNAME record pointing npdkim._domainkey.yourdomain.com to dkim.powerup.globi.ca. PowerUp shows the exact records to add when you set up your domain.

Add include:spf.powerup.globi.ca to your existing SPF record. Do not create a second SPF TXT record — only one is allowed per domain. For example: v=spf1 include:_spf.google.com include:spf.powerup.globi.ca ~all.

DNS changes typically propagate within a few minutes, but some providers can take up to 72 hours. You can click “Verify Now” at any time to check if your records have propagated.

The email comes from your own domain (e.g. alice@acme.com) with proper DKIM and SPF authentication. Recipients see your name and domain, not a third-party sender.

Yes. Create reusable templates and insert merge fields that pull values from the Notion record’s properties — name, company, deal value, or any field. When you compose with a template, the merge fields are replaced with the actual values from the record.

PowerUp detects bounces and updates the message status in your email logs. The sender who sent the original email receives an @mention notification as a comment on the email’s Notion page, so they know the delivery failed.

Every outbound email includes a unique reply address. When the recipient replies, the message is matched to the original Notion record and stored as a sub-page. Your team sees the full conversation thread on the record.

Yes. Each reply in the thread continues to route back to the same Notion record. The conversation builds up as a series of sub-pages under the contact record.

Open tracking relies on a tracking pixel (a tiny image). Some email clients, notably Apple Mail with Privacy Protection enabled, block or pre-load these images, which can suppress or inflate open counts. Click tracking is more reliable because it does not depend on image loading.

Email content is stored only in Notion as sub-pages. PowerUp stores metadata (sender, recipient, subject, timestamps, tracking status) but the message body lives exclusively in your Notion workspace.

Email is sent per record. To send to multiple contacts, you compose and send from each record individually, or use an automation to send emails in bulk by iterating over records in a database.

Six trigger types: Record Created, Record Updated, Record Deleted, Scheduled (cron), Webhook (inbound HTTP), and Email Received. Each flow is tied to a specific database and fires when the matching event occurs.

On update events, PowerUp tracks which properties actually changed. You can use “changed” and “changed to” conditions in the visual builder to run logic only when a specific field is modified — for example, only when Status changes to “Done.”

Yes. Scheduled flows run on an hourly or daily cadence using your local timezone. You configure the hour and day-of-week in the flow settings.

Yes. Each webhook flow gets a unique URL. Any service that can send an HTTP request (Zapier, Make, Slack, custom apps) can trigger your flow by posting to that URL. The request data is available in the flow payload.

Yes. Webhook flows are rate-limited to 10 requests per minute per user. Requests beyond the limit are rejected.

The AI assistant is built into the flow editor. Type a plain-English description of what you want your automation to do, and the AI generates the flow for you. It reads your database schema and uses real field names. You can ask follow-up questions to refine the result, and you always preview changes before applying them.

Yes. The AI generates visual builder blocks from natural language — no coding knowledge needed. If you’re in code mode, it generates PHPScript instead. Either way, you describe what you want and the AI handles the implementation.

Yes. AI-generated flows are regular flows — you can edit, rearrange, and extend them just like any flow you built manually. The AI is a starting point, not a locked black box.

Yes. The Email Received trigger fires when an inbound email arrives for a record in the flow’s database. The flow payload includes the sender, subject, body, and a link to the email’s Notion page.

Flows can query databases, create and update records, add comments to pages, append content to pages, send email from your verified domain, make HTTP requests to external APIs, and store persistent variables across runs.

Each individual operation within a flow execution counts as one action — a database query, a record update, sending an email, an HTTP request, and so on. A single flow run can consume multiple actions depending on what it does.

Yes. Each flow run has a maximum execution time of 30 seconds. Flows that exceed this limit are terminated and logged as failed.

Execution logs are retained for 30 days. Each log entry includes the status, output, errors, and timing of the run.

Yes. You can test any flow against a real Notion record without activating it. The test runs the flow in real time and shows you the output, so you can verify the behavior before turning it on.

No. Email and action quotas reset at the start of each billing cycle. Unused allowances do not carry over.

Yes. Every plan includes a 14-day free trial with no credit card required. You get full access to all features during the trial period.

Three plans: Starter ($12/mo — 1,000 emails, 2,000 actions, 5 databases), Pro ($29/mo — 5,000 emails, 10,000 actions, 20 databases), and Business ($79/mo — 20,000 emails, 50,000 actions, unlimited databases, priority support). See the pricing page for details.

Yes. The number of databases you can connect depends on your plan — 5 on Starter, 20 on Pro, and unlimited on Business.

Pricing is per account, not per user. Multiple team members can use the same account to send email and run automations from shared databases.

Emails and flow executions are paused for the remainder of the billing cycle once you reach your plan’s limit. You can upgrade your plan at any time to increase your allowances.

After 14 days, you’ll need to subscribe to a plan to continue using PowerUp. Your data and configuration are preserved — just add a payment method and pick a plan.

PowerUp uses Notion’s official OAuth protocol. You authorize access to specific databases during setup. The connection is secure, and you can revoke it at any time from your Notion integration settings.

No. PowerUp can only access the databases and pages you explicitly share with the integration during the OAuth connection. It cannot see or modify anything you have not granted access to.

Emails are relayed through a professional email delivery service, but they are authenticated with your domain’s DKIM and SPF records. Recipients see your domain as the sender. PowerUp does not have access to your existing email inbox or provider.

Notion’s API allows 3 requests per second. PowerUp handles throttling automatically, so you do not need to manage this yourself. All API calls within flows and email operations stay within the limit.

Yes. PowerUp runs independently of Notion’s native automation features. You can use both simultaneously without conflicts. PowerUp’s real-time webhooks operate separately from Notion’s built-in triggers.